Choosing the right sweeper brush supplier comes with many questions. To save you time, we have compiled the 12 most frequently asked questions from our customers around the world – covering product quality, pricing, customization, and shipping.

If you do not find your answer here, feel free to contact us directly. We respond within 24 hours.

📦 Product & Technical Questions
Q1: What materials are your sweeper brushes made of?

We offer three main materials:

Polypropylene (PP): Standard choice for regular asphalt and concrete pavements.
Nylon: Premium option for rough surfaces, offering longer lifespan.
Steel Wire: Heavy-duty solution for snow/ice removal, mud, and construction sites.
We also offer blended materials and can customize according to your specific application.

Q2: How long does a sweeper brush typically last?

Lifespan depends on several factors:

Brush material (Nylon lasts 30–50% longer than PP)

Pavement type (rough surfaces wear brushes faster)

Sweeping frequency and duration

Down-pressure settings (excessive pressure shortens lifespan)

As a general reference:

PP brushes: 150–300 hours

Nylon brushes: 200–450 hours

Tip: Proper installation and correct pressure adjustment can extend brush life by up to 30%.

Q3: Do you offer custom sizes and shapes?

Yes. We specialize in OEM and custom orders. We can produce sweeper brushes in any size, shape, or bristle arrangement to fit your specific sweeper model.

To get started, simply send us:

Your current brush drawing or sample, OR

Your sweeper model and brush specifications

Our engineering team will match your requirements precisely. 

Q4: Can you print my logo on the brushes or packaging?

Absolutely. We offer multiple branding options:

Laser engraving on plastic or metal components

Printed labels and tags

Custom-designed retail packaging boxes
 
Custom color options for bristles and holders

This is particularly popular for distributors and retailers who want to build their own brand presence.

Q5: What is your quality control process?

Quality is our top priority. Our QC process includes:

Incoming material inspection – all raw materials tested before production

In-process checks – dimensional and density checks during production

100% final inspection – pull-out strength, dynamic balance, and appearance

Batch testing – wear resistance samples from every production batch

We can also arrange third-party inspections (e.g., SGS, BV) upon request.

Q6: Do your brushes fit major sweeper brands like Elgin, Broom Bear, or Schwarze?

Yes. Our brushes are designed as direct replacements for all major sweeper brands and models. We produce brushes compatible with:

Elgin (Pelican, Crosswind, Whirlwind)

Broom Bear (all models)

Schwarze (A7, A8, M6, etc.)

Madvac (PS100, PS200, etc.)

Johnston, FAUN, and many more

If you are unsure about compatibility, just send us your current brush part number or a photo, and we will confirm the match.

💰 Pricing & Ordering Questions
Q7: Do you offer free samples?

Yes. We provide free samples for you to test our quality on your own pavement. You only need to cover the international shipping cost.

Good news: The sample shipping fee can be deducted from your first bulk order, so your testing is essentially free when you move forward with us.

Q8: What is your MOQ (Minimum Order Quantity)?

Our standard MOQ is 50 pieces per model. However, we understand that switching to a new supplier requires trust and testing.

For first-time cooperation: We accept trial orders as small as 10–20 pieces so you can evaluate our quality and service with minimal risk.

Q9: What is your typical lead time?

Order Type Lead Time
Sample orders： 3–5 days
Bulk orders (standard) ：15–25 days
Bulk orders (customized) ：20–30 days

All lead times are calculated after deposit confirmation. We always do our best to accommodate urgent orders – just let us know your deadline.

Q10: What are your payment terms?

We offer flexible payment options:

T/T (Bank Transfer): 30% deposit, 70% balance against copy of Bill of Lading

L/C at sight: For larger orders

PayPal: For sample orders and small amounts

Western Union: Also accepted for small transactions

For long-term cooperation, we are open to discussing mutually agreeable payment terms.

🚚 Shipping & After-Sales Questions
Q11: How do you ship the brushes? By sea or air?

Method	Best For	Transit Time
Sea freight	Bulk orders – most cost-effective	20–45 days
Air freight	Urgent bulk orders	5–10 days
Express (DHL/FedEx/UPS)	Sample orders and small packages	3–7 days

We work with reliable freight forwarders and can handle FOB, CIF, and DDP shipping terms. We will help you choose the most economical and efficient shipping method for your location.

Q12: Can you help with shipping arrangements and customs clearance?

Yes. We provide full logistics support, including:

Booking shipping space

Preparing all export documentation (commercial invoice, packing list, Bill of Lading, certificate of origin, etc.)

Coordinating with your freight forwarder

Providing customs clearance support for your destination port

Just tell us your preferred shipping terms and destination, and we will handle the rest.

Still Have a Question?
We know every customer's situation is unique. If your question was not answered here, we would love to hear from you.

📩 Email us: info@pisentech.com
📞 Call/WhatsApp: +86 17756050307

We respond to all inquiries within 24 hours – usually much faster.